Test Your Knowledge

The correct answer is A!

Options B, C, and D are all good, but they only provide for one-way communication between the department and clients. The first step would be Option A. The advisory council would allow for two-way communication and feedback. A manual, newsletter and monthly email can be used to share updates and information that result from the advisory council.

D - These folks need direction, and they need direction fast That's my guess anyways :)

An agency has recently experienced a high turnover rate due to replacing retiring employees with new employees that has caused confusion, friction, and differing expectations among staff when it comes to procurement rules and procedures. To address this situation, the Procurement Director plans to implement several new initiatives The first and most important would be:

A. Establish and advisory council from various internal clients

B. Create a monthly procurement newsletter for internal clients

C. Have a monthly email communication for internal clients

D. Develop policy manuals for internal clients.

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